Simply add what you want to your cart, fill out your information, and check out! We recommend you make an account for easier check out in the future 😉 

Unfortunately, no. Once we receive an order it’s off to the races! Please place another order if there’s something additional you need.

No- we are an online only company and only take orders through the store to ensure orders are correct and quick. This allows for other benefits as well, like our customer loyalty program!

We work hard to ensure a quick ship time to you- depending on where you live, this can be 1-3 days. We offer expedited shipping if this is a rush order!

That depends on the product. For our cut files, no. That’s because it’s a digital product. All our cut files are verified to be in good working order before uploaded. If you do experience some sort of error, please email with screenshots so we can help!

As for everything else, please see our Shipping And Return page for more information. If you believe you qualify for a return, there’s a form there for you to fill out. We’ll get back to you ASAP! 

To save on space, if you’ve ordered multiple rolls of one HTV that will be wrapped on one core. For example, if you order 1 yard of White ThermoFlex Plus two times, it will be measured and shipped out as 2 yards on one core.